FREQUENTLY ASKED QUESTIONS

We understand that gathering all the information necessary to place an obituary can sometimes be difficult or confusing. The following are answers to frequently asked questions about publishing obituaries, death notices and memorial announcements in the Houston Chronicle.


What are your obituary deadlines?

Our deadline is 4 p.m. each day for publication in the next day's edition. Obituaries and photographs submitted to the Houston Chronicle may be published, distributed, repurposed and otherwise used in print, electronic and other media platforms. In the event an early closing due to inclement weather or other extenuating circumstances, we will make every effort to inform local funeral homes of deadline changes in a timely manner.

How much does it cost to place an obituary in the Houston Chronicle?

We charge $11.81 per line (which consists of approximately 20-25 characters-including alphanumeric, punctuation & spaces). Photos are approximately $185 plus linage. We also have a $110 fee for our online and tribute page that is automatically applied to the final cost.

Will you bill us for the cost of the obituary?

We can bill most funeral homes within our immediate area. If your funeral home is located outside Houston area or you do not work with us on a regular basis, please check to make sure we will be able to bill your business. Unfortunately, we can no longer bill families directly for obituaries. However, we can arrange for payment of the obituary by credit card or check by phone prior to publishing the obituary. You may also pay in person during weekday business hours, 8:00 a.m. to 5:00 p.m., Monday through Friday, at our offices at 4747 Southwest Freeway, Houston, Texas 77027.

How can we send obituaries to you?

You may e-mail obituaries to lifetributes@chron.com or bring them to our office in person. If you choose to visit our office, please make sure you arrive before 4 p.m. so that we will have time to upload the obituary in our system before the close of business. Appointments are strongly suggested, but not required. Please call (713) 224-6868 for an appointment.

How can we send a photo to you?

Photos may be e-mailed in any commonly used photo format, such as .jpg or .tiff. Please do not send photos embedded in a word processing document. You may also bring photos to our office to be scanned. If you would like us to scan a photo for you, please make sure it is no larger than 8.5" x 11", as our scanners cannot accommodate photos larger than this size. There is no minimum photo size, but we discourage the use of driver's license photos, as families generally find them unsatisfactory on final printing. Please do not fax photos.

Can our family submit an obituary directly to the newspaper, without the assistance of a funeral home?

Yes. However, because an obituary can be used as a legal document in some circumstances, we need the following information before we will be able to publish the obituary:

  1. Your name and a phone number where we can reach you. We cannot publish obituaries submitted to us by an anonymous source.
  2. A death certificate for the person whose obituary you would like to submit OR the name and phone number of a funeral home or other official organization, such as a hospital or hospice, which can confirm the person's death. The organization need not be named in the obituary, but in the absence of a death certificate, we are required to confirm a person's death with such an organization. If the preferred organization is a medical establishment, rather than a funeral home, please contact them first and authorize them to release the decedent's date of death to us. Medical establishments will not release this information to us without the family's consent, due to privacy concerns.
  3. Approval of the obituary text by the decedent's next of kin, executor of his/her will, or individual holding power of attorney for the decedent. If you are one of these people, please let us know when you submit the obituary to us. If not, please ask one of these people to contact us with a brief statement of approval for the obituary text, or a statement designating you as the person chosen to represent the family in this matter. Please discuss this option with your family before submitting an obituary.

There is an error in my friend or loved one's obituary. Whom should I call?

Please call the obituary team at (713) 224-6868. Someone is in the office every day of the year to assist you. If you reach our voicemail during business hours, the person on duty is either away from the desk or on the other line. Please leave your name and phone number, and we will return your call promptly. You can also send an email to lifetributes@chron.com regarding the error and a rep will get back with you.

What is the difference between an obituary and an in memory?

Typically, a memorial commemorates the anniversary of a person's death, his or her birthday, or other special day. Families usually choose to publish an obituary immediately after a person's death, as a means of announcing service times and other information to the person's friends and community.

I am trying to find an obituary previously published in your newspaper. Where can I find it?

www.chron.com/obituaries is the best option, but we only go as far back as Thursday, November 1, 2007 this is because the publication didn't start archiving until then. You can also try the library, some of them archive newspapers on microfiche.

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